Installment Information
How does Save Small-Small work?
Save Small Small Ajo Marketplace is a platform where you can choose products (like phones, home appliances, electronics, and more), save money gradually over time, and receive the product once you complete your savings.
Do I need to pay full price at once?
No. Pay at your pace and get your item delivered to you when your done.
Can I pay off my installments early?
Yes. You can clear the entire remaining balance anytime to finish your plan faster.
When will my item be delivered?
After you complete your installments. Then your order is shipped to you. Takes about 2weeks.
Do you have referrals?
Yes. Invite friends and earn rewards when they shop on installments and meet the threshold. Rewards are credited to your referal balance.
Payment Information
What’s the shipping fee?
Shipping fees are not included in your installment payments. You’ll pay for shipping separately once your full payment is complete, in accordance with the logistics company’s policy.
What’s the Commitment fee?
For Pay on Delivery Orders: The commitment fee is a small, non-refundable amount paid upfront to confirm your order and ensure we only process requests from genuine buyers. It’s deducted from your total price, not an extra charge. Example: If your item costs ₦25,000 and the commitment fee is ₦5,000, you’ll only pay ₦20,000 later..
What payment methods can I use?
We process payments via Paystack (cards, bank transfers, USSD, etc.) and Pay on delivery.
Order Returns
Can I cancel my installment order?
Yes, but a 10% cancellation fee applies. If you cancel—or the system auto-cancels—your paid installments (excluding the service fee) are refunded to your refund wallet.
What if my product is out of stock?
We’ll refund your installments in full to your refund wallet.
What if I don’t finish paying?
You’ll have a 30-days grace period after you default on any installments of your order. If payment isn’t completed, the order is auto-cancelled and a 10% cancellation fee applies.
How do refunds work?
Refunds are credited to your refund wallet. You can withdraw anytime and an OTP is required for security.
Can I cancel after I’ve finished paying all installments?
No. Once all installments are fully paid, cancellation isn’t possible.
