WhatsApp Chat

Refer friends, earn N2,000 reward.

Finish early, delivery after complete payment.

Weekly or monthly installments — easy.

Refund and Cancellation Policy

Last updated: August 28, 2025

1. Service Fee (Non-Refundable)

The 5% service fee paid with your first installment is non-refundable under all circumstances.


2. Customer Cancellation

  • If you cancel before completing full payment, a 10% cancellation fee is deducted from your total deposits.
  • The balance (minus applicable fees) is refunded immediately to your refund wallet.
  • You may withdraw from your refund wallet to your bank account, and withdrawals typically take 1–3 business days.

3. Out-of-Stock Refunds

  • If an item is out of stock when full payment is completed, you may select an alternative product of equal value.
  • Alternatively, you can request a full refund of all deposits, including the 5% service fee.

4. Vendor or Store Issues

If the vendor fails to deliver, you will receive a 100% refund of your deposits, including the 5% service fee.


5. Non-Refundable Situations

  • The 5% service fee.
  • Shipping and delivery fees once an order has been placed.
  • Voluntary cancellations made after order confirmation.
Shop
Account
0
Wishlist
1
Cart
Compare Products
Compare